Questions About Membership, Answered

The Student Membership is a free, structured peer support community created by students living with psychosis, for students living with psychosis. It is built around the student.

The Family Membership is a paid tier built around the people supporting that student. It covers up to three people, adds family-only programming such as twice-weekly virtual family huddles and a one-on-one setup call, removes the faculty advisor requirement, and lets you enroll a student who is under 18.

The Student Membership is free. The Family Membership is $150 per year, currently offered as a founding membership.

Both tiers include our core programming: twice-daily live chats, daily study hall, weekly peer support group, weekly discussion group, weekly creative workshop, virtual guest speaker events, in-person SWP events, virtual social mixers, the SWP app, the SWP Toolkit, and tech and info office hours.

Yes. One Family Membership covers your student plus up to two family members, so there is no need to enroll twice. During your setup call we create separate logins for each person.

Yes. Parents, guardians, and siblings all count, so the people who show up for your student in daily life can show up in the community too.

Enrolling through a faculty advisor or an SWP partnered organization helps ensure the student has a support network and points of contact outside of SWP programming, assists in verifying identity before granting access to our secure server, and gives the student an accountability buddy in maintaining our Community Agreement, similar to a student code of conduct.

Then the Family Membership is your route in. It carries no faculty advisor requirement, because a parent, guardian, or family member is enrolled alongside the student and fills that supporting role.

Live, facilitated gatherings twice a week that connect families walking a similar path. They are a place to share advice, ask questions, and feel less alone in navigating college and psychosis together.

If your student is currently on a leave of absence or a mental health break, Family Membership households get early access to enroll them. Universities often assess readiness to return based on documentation, demonstrated stability, and structured engagement during leave, and this program is designed to help bridge that gap.

If you are the student, you are 18 or older, and you have a faculty advisor or SWP partnered organization, start with the free Student Membership.

Choose the Family Membership if you are a parent, guardian, or sibling, if your student is under 18, if there is no faculty advisor available, or if you want the family huddles and the setup call.

Our standard Student Membership requires students to be 18 or older. Families can enroll a student under 18 through the Family Membership.

Students under 18 participate under the supervision of a parent or guardian, and only in programming that the parent, guardian, or family member is able to attend alongside them, such as our twice-weekly family huddles. Younger students stay supported by the adults who know them best, and your family still receives the community, resources, and guidance that membership provides.

Not necessarily. The College Reentry Integration Program is built for students who are currently on a leave of absence or mental health break and are working toward returning, and Family Membership households get early access to it.

A single Family Membership covers up to three people in total: one student plus up to two family members.

Anywhere in the globe. Both the Student Membership and the Family Membership are open worldwide. There is no country, state, or region requirement.

No. There is no eligibility list to check. If you have an internet connection and a device, you can join from anywhere in the world.

Yes. Families outside the United States are welcome in the Family Membership, and students outside the United States are welcome in the Student Membership.

No. Membership is not tied to one campus, school system, or country. The Student Membership does ask for a faculty advisor or an SWP partnered organization, and that can be at any institution.

Nearly all of it, which is why location is not a barrier. Community chats, study hall, peer support, discussion and creative groups, guest speaker events, and social mixers all run virtually. We also host in-person SWP events, and those are optional.

Our live chats run twice daily and study hall runs every day, so there is more than one window to drop in. If your time zone makes a specific session hard to reach, email us at info@sws.ngo and we will point you to what fits best.

An internet connection and a device. After you join we help you create your logins and get everyone onto our secure server, and our video calls are set up with accessibility in mind.

1. Enroll. Join online and you will receive a confirmation email and a welcome message from our team.

2. Book your setup call. We send a scheduling link for a one-on-one call with an SWP representative, a real person who becomes a point of contact for your family.

3. Set up your accounts. Together we create logins for your student and up to two family members, get everyone onto our secure server, review the Community Agreement, walk through the calendar, and direct you through our resource directory and accommodations database.

4. Join your first Family Huddle. Meet other families at one of our twice-weekly virtual huddles and get invites to additional calendar events, and your student can begin joining daily chats, study hall, and weekly peer support.

The free Student Membership is on our Student Membership page. The Family Membership is on our Family Membership page.

It is published on our Community Agreement page, and we walk through it together during your setup call.

Email info@sws.ngo and we will walk you through it.